Payment and cancellation conditions Walsergrat Apartments
Payment:
When booking directly on our website you can pay via Paypal or credit card.
Tourist tax:
The tourist tax of EUR 1.80 per person (starting from age 15) per night is stated as “guest tax”. You pay it together with the booking costs when booking directly on our website.
Online check-in:
10 days before arrival you will receive access to online check-in by email. You will need the names of everyone arriving, as well as photos or scans of their passports or ID cards. As soon as you have checked in online, you will receive your personal door code, which opens the entrance door to our house and the door to your booked holiday apartment.
Cancellation:
If you find yourself in a position where you need to cancel, please contact us as early as possible.
If canceled up to 30 days before the planned arrival date: A refund of 100% of the booking cost will be granted.
If canceled up to 14 days before the planned arrival date: a 50% refund will be given.
If canceled 13 days or more before the scheduled arrival date: No refund will be given.
In case of no-show: No refund will be given.
In case of early departure: No refund will be given.
We recommend taking out travel cancellation insurance.
Your Ehlert family
As of: September 2024